Returns & Exchanges

At Ayoub's Dried Fruits & Nuts, we take pride in the quality of our premium snacks and want you to be completely satisfied with your purchase. Due to the perishable nature of our products, we offer a 14-day window for returns or exchanges on items that are unopened or arrive damaged.

Return Process

• 1.
  Contact Support

  Email our customer care team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  For items damaged during transit or quality concerns, please attach clear photos of the product and packaging to expedite your request.

• 3.
  Ship the Product

  Once your return is authorized, securely package the unopened items and use the provided shipping label to send them back to our facility.

• 4.
  Receive Refund or Replacement

  After we inspect the returned goods, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.