Frequently Asked Questions
Everything you need to know about our premium roasts and snacks.
How do you ensure the freshness of your nuts and dried fruits?
We roast our nuts in small batches daily at our local facilities to ensure maximum crunch and flavor. All products are stored in climate-controlled environments and packed in resealable, airtight bags before shipping.
Do you offer international shipping?
Currently, we ship across Canada and the United States. Shipping rates and delivery times vary based on your location and are calculated at checkout.
Are your products suitable for people with specific allergies?
While we offer a variety of raw and roasted options, our facility processes peanuts, tree nuts, wheat, and soy. We recommend checking individual product labels for specific ingredient lists.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with the quality of your order or if it arrived damaged, please contact us within 7 days for a replacement or refund.
Can I customize a gift basket or bulk order?
Yes! We offer a range of customizable gift boxes and bulk sizing for events or corporate gifting. Please reach out to our customer service team for personalized assistance.
How should I store my dried fruits and nuts at home?
For optimal freshness, we recommend storing your snacks in a cool, dry place. For long-term storage, nuts can be kept in the refrigerator or freezer to preserve their natural oils and prevent rancidity.